Dominic Furniss

Interaction design for healthcare; sociotechnical systems; Distributed Cognition; human error; Resilience Engineering; Grounded Theory; usability evaluation methods; understanding the situated use of tools, methods, artefacts and people 'in context' from a qualitative perspective; Public Engagement; Patient and Public Involvement (PPI).

News

• APRIL 2016: NEW BOOK "Qualitative HCI Research: Going behind the scenes" morganclaypool.com/doi/abs/10.2200/S00706ED1V01Y201602HCI034
• APRIL 2015: Our paper "7 Themes for guiding situated ergonomic assessments of medical devices" is one of 12 nominations for best paper award for Applied Ergonomics 2014
• APRIL 2015: Guest lecture on Distributed Cognition at Bournemouth University
• MARCH 2015: AMIA (American Medical Informatics Association) webinar on Exploring medical device design and use through layers of Distributed Cognition
• JANUARY 2015: Second book published: "Fieldwork for Healthcare: Guidance for Investigating Human Factors in Computing Systems"
• JULY 2014: I am a researcher co-investigtaor on ECLIPSE (NIHR 12/209/27) which has started
• JANUARY 2014: I've won a UCL Provost Public Engagement award! Event and my page
• JANUARY 2014: First book published: "Fieldwork for Healthcare: Case Studies Investigating Human Factors in Computing Systems"
• JULY 2013: We've been awarded a UCL Grand Challenge Grant for CARE-ERRS.
• APRIL 2013: Our CHI workshop was a success and we are currently producing two volumes on HCI Fieldwork in Healthcare
• MARCH 2013: I am giving an invited talk to Technology, Health and Society Seminar.
• FEB 2013: I have been awarded a UCL Public Engagement Bursary for 'Errordiary in Healthcare'
• DEC 2012: I travelled to Paris to help the IFIP wg2.7/13.4 make a video about their work, which has been accepted to the CHI video showcase: Engineering for HCI: Upfront effort and downstream pay-back
• NOV 2012: Our CHI 2013 workshop was accepted: HCI Fieldwork in Healthcare - Creating a Guidebook
• OCT 2012: I gave an invited lecture on qualitative research methods at TUTOREM
• OCT 2012: I gave an invited talk on "Outlining the Importance of Post-Commercialisation Design Reviews: A User Perspective" at Informa Life Science's Medical Device and Development Conference
• MARCH 2012: My UCL Bitesized Lecture on 9th March went really well: The Comedy of (Human) Error and Resilience
• JAN 2012: Off to IHI to present on DiCoT and Medical Equipment Libraries
• JULY 2011: I've won a Provost Teaching Award! Photos and video of the ceremony can be found here.
• MAY 2011: My Microwave Racing video wins 'best thought piece' at the CHI 2011 video showcase and gets tied 3rd place in HFES video competition!
• APRIL 2011: Recorded my Bright Club Podcast (No. 39) with the articulate and funny duo @steve_x and @thisisdavid! Subscribe! or here for normal download.
• MARCH 2011: My UCL BrightClub comedy set went really well, and I raised over £300 for Red Nose Day.
• MARCH 2011: I presented my DiCoT work at the Houses of Parliament on 14th March as part of SET for BRITAIN and met Rt Hon Frank Dobson, David Evennett MP, and Dave O'Neill the Chief Exec of IEHF
• FEB 2011: I have a full paper, workshop paper and video accepted to CHI.
• JAN 2011: My paper 'A Resilience Markers Framework for Small Teams' has gone to print in Reliability Engineering and System Safety 96 (1), 2-10.
• NOV 2010: The film my MSc students have made has been an amazing success. It was featured on UCL's home page, and the front page of World Usability Day. It has around 2000 views to date. Why Buttons Go Bad.
• AUG 2010: I have finished my course in Short Documentary and Ethnographic Film-Making course. My final film can be viewed here: Man-machine Nightmares.

Notices

• ErrorDiary is a Twitter feed of amusing everyday errors. If you're lecturing on Human Error you can use this as a resource, or you can follow it just for fun! Please join and contribute. Originally started by @FaintSignals. A small excerpt can be found here.

Brief biography

I am a researcher co-investigator on CHI+MED (EPSRC EP/G059063/1) and ECLIPSE (NIHR 12/209/27). My role is to investigate how medical devices are used in practice through interviews and observations. I specialise in evaluation and systematic qualitative research, methods and theory more broadly - we have recently published a book on Qualitative HCI Research. My current contributions revolve around four main themes:

1) Operationalising Distributed Cognition: DiCoT (Distributed Cognition for Teamwork) is a method that combines the structure of Contextual Inquiry and theory of Distributed Cognition. It was conceived as part of my MSc thesis and has been applied and developed inside and outside of UCLIC.

2) Operationalising Resilience Engineering: RMF (Resilience Markers Framework) is a framework that was conceived as part of my work in Norway. It has been used inside and outside UCLIC. We have also proposed an adaptation of FRAM so it is more applicable beyond safety.

3) Understanding 'situated methods': My PhD thesis investigated practitioner's adoption and adaptation of methods in HCI. My PhD thesis has been downloaded >1000 times from UCL Discovery, cited in two major European projects (MAUSE and TwinTide) and in 17 international papers.

4) Making Fieldwork for Healthcare and Medical Device evaluation more accessible: I led an international workshop where researchers shared their experiences and lessons learnt. This activity contributed to the development of two books to provide guidance to the broader community. I was lead editor on both books.