Interaction design for healthcare; sociotechnical systems; Distributed Cognition; human error; Resilience Engineering; Grounded Theory; usability evaluation methods; understanding the situated use of tools, methods, artefacts and people 'in context' from a qualitative perspective; Public Engagement; Patient and Public Involvement (PPI).
- APRIL 2016: NEW BOOK "Qualitative HCI Research: Going behind the scenes" morganclaypool.com/doi/abs/10.2200/S00706ED1V01Y201602HCI034
- APRIL 2015: Our paper "7 Themes for guiding situated ergonomic assessments of medical devices" is one of 12 nominations for best paper award for Applied Ergonomics 2014
- APRIL 2015: Guest lecture on Distributed Cognition at Bournemouth University
- MARCH 2015: AMIA (American Medical Informatics Association) webinar on Exploring medical device design and use through layers of Distributed Cognition
- JANUARY 2015: Second book published: "Fieldwork for Healthcare: Guidance for Investigating Human Factors in Computing Systems"
- JULY 2014: I am a researcher co-investigtaor on ECLIPSE (NIHR 12/209/27) which has started
- JANUARY 2014: I've won a UCL Provost Public Engagement award! Event and my page
- JANUARY 2014: First book published: "Fieldwork for Healthcare: Case Studies Investigating Human Factors in Computing Systems"
- JULY 2013: We've been awarded a UCL Grand Challenge Grant for CARE-ERRS.
- APRIL 2013: Our CHI workshop was a success and we are currently producing two volumes on HCI Fieldwork in Healthcare
- MARCH 2013: I am giving an invited talk to Technology, Health and Society Seminar.
- FEB 2013: I have been awarded a UCL Public Engagement Bursary for 'Errordiary in Healthcare'
- DEC 2012: I travelled to Paris to help the IFIP wg2.7/13.4 make a video about their work, which has been accepted to the CHI video showcase: Engineering for HCI: Upfront effort and downstream pay-back
- NOV 2012: Our CHI 2013 workshop was accepted: HCI Fieldwork in Healthcare - Creating a Guidebook
- OCT 2012: I gave an invited lecture on qualitative research methods at TUTOREM
- OCT 2012: I gave an invited talk on "Outlining the Importance of Post-Commercialisation Design Reviews: A User Perspective" at Informa Life Science's Medical Device and Development Conference
- MARCH 2012: My UCL Bitesized Lecture on 9th March went really well: The Comedy of (Human) Error and Resilience
- JAN 2012: Off to IHI to present on DiCoT and Medical Equipment Libraries
- JULY 2011: I've won a Provost Teaching Award! Photos and video of the ceremony can be found here.
- MAY 2011: My Microwave Racing video wins 'best thought piece' at the CHI 2011 video showcase and gets tied 3rd place in HFES video competition!
- APRIL 2011: Recorded my Bright Club Podcast (No. 39) with the articulate and funny duo @steve_x and @thisisdavid! Subscribe! or here for normal download.
- MARCH 2011: My UCL BrightClub comedy set went really well, and I raised over £300 for Red Nose Day.
- MARCH 2011: I presented my DiCoT work at the Houses of Parliament on 14th March as part of SET for BRITAIN and met Rt Hon Frank Dobson, David Evennett MP, and Dave O'Neill the Chief Exec of IEHF
- FEB 2011: I have a full paper, workshop paper and video accepted to CHI.
- JAN 2011: My paper 'A Resilience Markers Framework for Small Teams' has gone to print in Reliability Engineering and System Safety 96 (1), 2-10.
- NOV 2010: The film my MSc students have made has been an amazing success. It was featured on UCL's home page, and the front page of World Usability Day. It has around 2000 views to date. Why Buttons Go Bad.
- AUG 2010: I have finished my course in Short Documentary and Ethnographic Film-Making course. My final film can be viewed here: Man-machine Nightmares.
- ErrorDiary is a Twitter feed of amusing everyday errors. If you're lecturing on Human Error you can use this as a resource, or you can follow it just for fun! Please join and contribute. Originally started by @FaintSignals. A small excerpt can be found here.
I am a researcher co-investigator on CHI+MED (EPSRC EP/G059063/1) and ECLIPSE (NIHR 12/209/27). My role is to investigate how medical devices are used in practice through interviews and observations. I specialise in evaluation and systematic qualitative research, methods and theory more broadly - we have recently published a book on Qualitative HCI Research. My current contributions revolve around four main themes:
1) Operationalising Distributed Cognition: DiCoT (Distributed Cognition for Teamwork) is a method that combines the structure of Contextual Inquiry and theory of Distributed Cognition. It was conceived as part of my MSc thesis and has been applied and developed inside and outside of UCLIC.
2) Operationalising Resilience Engineering: RMF (Resilience Markers Framework) is a framework that was conceived as part of my work in Norway. It has been used inside and outside UCLIC. We have also proposed an adaptation of FRAM so it is more applicable beyond safety.
3) Understanding 'situated methods': My PhD thesis investigated practitioner's adoption and adaptation of methods in HCI. My PhD thesis has been downloaded >1000 times from UCL Discovery, cited in two major European projects (MAUSE and TwinTide) and in 17 international papers.
4) Making Fieldwork for Healthcare and Medical Device evaluation more accessible: I led an international workshop where researchers shared their experiences and lessons learnt. This activity contributed to the development of two books to provide guidance to the broader community. I was lead editor on both books.
|D Alsaeed, Dominic Furniss, Ann Blandford, F Smith, M Orlu||Carers’ experiences of home enteral feeding: a survey exploring medicines administration challenges and strategies||2018||Journal of Clinical Pharmacy and Therapeutics, Journal article|
|Dominic Furniss, Paul Curzon, Ann Blandford||Exploring organisational competences in Human Factors and UX project work: Managing careers, project tactics and organisational strategy.||2017||Ergonomics, Journal article|
|CK Craven, B Doebbeling, Dominic Furniss, RJ Holden, F Lau, LL Novak||Evidence-based health informatics frameworks for applied use||2016||Chapter|
|Dominic Furniss, I Iacovides, Imogen Lyons, Ann Blandford, BD Franklin||Patient and public involvement in patient safety research: a workshop to review patient information, minimise psychological risk and inform research||2016||Research Involvement and Engagement, Journal article|
|Dominic Furniss, Paul Curzon, Ann Blandford||Using FRAM beyond safety: A case study to explore how sociotechnical systems can flourish or stall||2016||Theoretical Issues in Ergonomics Science, Journal article|
|Ann Blandford, Dominic Furniss, S Makri||Qualitative HCI Research: Going Behind the Scenes||2016||Synthesis Lectures on Human-Centered Informatics, Journal article|
|Ann Blandford, Dominic Furniss, Imogen Lyons, G Chumbley, I Iacovides, L Wei, Anna Cox, A Mayer, K Schnock, DW Bates||Exploring the Current Landscape of Intravenous Infusion Practices and Errors (ECLIPSE): protocol for a mixed-methods observational study||2016||BMJ Open, Journal article|
|Ann Blandford, E Berndt, K Catchpole, Dominic Furniss, A Mayer, H Mentis, Kane AA O, T Owen, A Rajkomar, R Randell||Strategies for conducting situated studies of technology use in hospitals||2015||COGNITION TECHNOLOGY & WORK, Journal article|
|E Berndt, Dominic Furniss, Ann Blandford||Learning Contextual Inquiry and Distributed Cognition: a case study on technology use in anaesthesia||2015||COGNITION TECHNOLOGY & WORK, Journal article|
|P Masci, Paul Curzon, Dominic Furniss, Ann Blandford||Using PVS to support the analysis of distributed cognition systems||2015||Innovations in Systems and Software Engineering, Journal article|
|Dominic Furniss, P Masci, Paul Curzon, A Mayer, Ann Blandford||Exploring medical device design and use through layers of distributed cognition: how a glucometer is coupled with its context.||2015||JOURNAL OF BIOMEDICAL INFORMATICS, Journal article|
|Dominic Furniss, R Randell, S Taneva, H Mentis, D Wolstenholme, A Dearden, Aisling Ann O'Kane, Ann Blandford||Ethics, Governance, and Patient, Public Involvement in Healthcare||2015||Chapter|
|H Mentis, S Taneva, Ann Blandford, Dominic Furniss, R Ratwani, R Randell, A Chagpar||Impact of Fieldwork in Healthcare: Understanding Impact on Researchers, Research, Practice and Beyond||2015||Chapter|
|H Underwood, R Thompson, A Chagpar, Dominic Furniss||Readying the Researcher for Fieldwork in Healthcare||2015||Chapter|
|Dominic Furniss, Ann Blandford, P Masci, Paul Curzon, A Mayer||7 Themes for guiding situated ergonomic assessments of medical devices: A case study of an inpatient glucometer||2014||APPLIED ERGONOMICS, Journal article|
|Ann Blandford, Jonathan Back, Anna Cox, Dominic Furniss, I Iacovides, C VIncent||Closing the Virtuous Circle: Making the Nuances of Infusion Pump Use Visible||2014||HFES 2014 International Symposium on Human Factors and Ergonomics in Health Care, Conference paper (text), Chicago|
|Dominic Furniss, I Iacovides, Charlene Jennett, Sandy Gould, Anna Cox, Ann Blandford||How to run an Errordiary Workshop: Exploring errors and resilience strategies with patients, professionals and the public||2014||Third Resilience Health Care Net Meeting, Conference paper (text), Hindsgavl Castle, Denmark|
|Charlene Jennett, Dominic Furniss, I Iacovides, Anna Cox||In the MOOD for Citizen Psych-Science||2014||Citizen Cyberscience Summit 2014, Conference paper (text), London, UK|
|Dominic Furniss, N Barber, Imogen Lyons, L Eliasson, Ann Blandford||Unintentional non-Adherence: Can a spoon full of resilience help the medicine go down?||2014||BMJ QUALITY & SAFETY, Journal article|
|Charlene Jennett, Dominic Furniss, I Iacovides, Sarah Wiseman, Sandy Gould, Anna Cox||Exploring Citizen Psych-Science and the Motivations of Errordiary Volunteers||2014||Human Computation, Journal article|
|Sandy Gould, Dominic Furniss, Charlene Jennett, Sarah Wiseman, I Iacovides, Anna Cox||MOODs: Building Massive Open Online Diaries for Researchers, Teachers and Contributors||2014||CHI 2014, Conference paper (text)|
|B Petreca, D Atkinson, N Bianchi-Berthouze, Dominic Furniss, S Baurley||The future of textiles sourcing: exploring the potential for digital tools||2014||9th Design & Emotion International Conference, Conference paper (text), Colombia|
|Dominic Furniss||HCI Observations on an Oncology Ward: A Fieldworker's Experience||2014||Chapter|
|K Sellen, S Taneva, Dominic Furniss, Aisling Ann O'Kane, Y Chen, Ann Blandford||Workshop abstract: HCI research in healthcare: Using theory from evidence to practice||2014||Conference on Human Factors in Computing Systems - Proceedings, Conference paper (text)|
|Jonathan Back, I Iacovides, Dominic Furniss, Chris Vincent, Anna Cox, Ann Blandford||Designing Better Prescription Charts: Why we can’t just ask the nurses.||2013||Conference paper (text), CHI 2013 Workshop: Safer Interaction in Medical Devices (CHI+MED)|
|Dominic Furniss, Ann Blandford, BE John||Engineering: upfront effort, downstream pay-back.||2013||CHI Extended Abstracts, Conference paper (text)|
|Dominic Furniss, Aisling Ann O'Kane, R Randell, S Taneva, H Mentis, Ann Blandford||HCI fieldwork in healthcare: creating a graduate guidebook||2013||CHI'13 Extended Abstracts on Human Factors in Computing Systems, Conference paper (text)|
|Dominic Furniss||HCI Observations on an Oncology Ward: A Fieldworker’s Experience||2013||CHI 2013 workshop: HCI Fieldwork in Healthcare – Creating a Graduate Guidebook., Conference proceeding|
|P Masci, Paul Curzon, Dominic Furniss, Ann Blandford||Using PVS to support the analysis of distributed cognition systems||2013||Innovations in Systems and Software Engineering, Journal article|
|Dominic Furniss, Jonathan Back, Ann Blandford||Cognitive resilience: can we use Twitter to make strategies more tangible?||2012||ECCE, Conference paper (text)|
|Dominic Furniss, Rachel Benedyk||Digital Story Pragmatics: Tips & Tricks||2012||CHI 2012: the 30th ACM Conference on Human Factors in Computing Systems: Workshop: A Contextualised Curriculum for HCI, Conference abstract/presentation slides, Austin, Texas|
|Sarah Wiseman, Sandy Gould, Dominic Furniss, Anna Cox||Errordiary: Support for Teaching Human Error||2012||Conference paper (text), CHI 2012 Workshop: A Contextualised Curriculum for HCI|
|J Black, Dominic Furniss, C Myketiak, Paul Curzon, P McOwan||Microwave Racing: An Interactive Activity to Enthuse Students About HCI||2012||CHI 2012: the 30th ACM Conference on Human Factors in Computing Systems: Workshop: A Contextualised Curriculum for HCI, Conference abstract/presentation slides, Austin, Texas|
|J Werth, Dominic Furniss||Medical Equipment Library design: Revealing issues and best practice using DiCoT||2012||IHI'12 - Proceedings of the 2nd ACM SIGHIT International Health Informatics Symposium, Conference paper (text)|
|P Masci, Dominic Furniss, Paul Curzon, MD Harrison, Ann Blandford||Supporting field investigators with PVS: A case study in the healthcare domain||2012||Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics), Journal article|
|Rachel Benedyk, Dominic Furniss||Using Digital Stories to enhance course induction for HCI students||2011||British HCI 2011: Health, Wealth and Happiness: HCI Educators Workshop, Conference abstract/presentation slides, Newcastle-upon-Tyne, UK|
|R BENEDYK, Dominic Furniss||Using digital tories to enhance course induction for HCI students||2011||British HCI Education Workshop, Conference paper (text), Newcastle, UK|
|Dominic Furniss, Rachel Benedyk||Boundaries and Three Points on a Virtuous Circle: Digital stories, public engagement, and teaching students||2011||CHI 2011: the 29th ACM Conference on Human Factors in Computing Systems: Workshop: Video Interaction - Making Broadcasting a Successful Social Media, Conference abstract/presentation slides, Vancouver, Canada|
|Dominic Furniss, Jonathan Back, Ann Blandford, M Hildebrandt, H Broberg||A Resilience Markers Framework for Small Teams||2011||Reliability Engineering & System Safety, Journal article|
|George Buchanan, Jonathan Back, Dominic Furniss, Ann Blandford||Attention: Can appropriation be linked to an individual's resilience? Proc. Workshop on Appropriation and Creative Use||2011||CHI Workshop on Appropriation and Creative Use, Conference paper (text)|
|Dominic Furniss, Ann Blandford, Paul Curzon||Confessions from a grounded theory PhD: Experiences and lesson learnt||2011||Conference on Human Factors in Computing Systems - Proceedings, Conference paper (text)|
|Dominic Furniss, Ann Blandford, A Mayer||Considering Unremarkable Computing for Healthcare||2011||Workshop on Interactive Systems in Healthcare (WISH), Workshop at AMIA 2011 Annual Symposium, Conference paper (text)|
|Y Li, P Oladimeji, C Monroy, A Cauchi, Harold Thimbleby, Dominic Furniss, Chris Vincent, Ann Blandford||Design of Interactive Medical Devices: Feedback and Its Improvement||2011||ITME 2011 - Proceedings: 2011 IEEE International Symposium on IT in Medicine and Education, Conference paper (text), Piscataway, UC|
|Dominic Furniss||Microwave racing.||2011||CHI Extended Abstracts, Conference paper (text)|
|P Masci, Paul Curzon, Ann Blandford, Dominic Furniss||Modelling distributed cognition systems in PVS||2011||Fourth International Workshop on Formal Method for Interactive Systems (FMIS), Conference paper (text)|
|P Masci, Paul Curzon, H Huang, Rimvydas Ruksenas, Ann Blandford, Dominic Furniss, A Rajkomar||Towards a Formal Framework for Reasoning about the Resilience of Dynamic Interactive Systems||2011||13th European Workshop on Dependable Computing, Conference paper (text)|
|Dominic Furniss, Jonathan Back, Ann Blandford||Unwritten rules for safety and performance in an oncology daycare unit: testing the Resilience Markers Framework||2011||Fourth Symposium on Resilience Engineering, Conference paper (text)|
|Dominic Furniss, Ann Blandford, A Rajkomar, Chris Vincent, A Mayer||The visible and the invisible: Distributed Cognition for medical devices||2011||EICS4Med 2011: Proceedings of the 1st International Workshop on Engineering Interactive Computing Systems for Medicine and Health Care: Pisa, Italy: June, 2011, Conference paper (text)|
|Dominic Furniss, Ann Blandford, A Mayer||Unremarkable errors: Low-level disturbances in infusion pump use||2011||Proceedings of the 25th British Computer Society Conference on Human-Computer Interaction, BCS-HCI 2011, Newcastle Upon Tyne, United Kingdom, 4-8 July 2011, Conference paper (text), Swindon, UK|
|Dominic Furniss, Ann Blandford||DiCoT Modeling: From Analysis to Design||2010||CHI 2010 workshop: ‘Contextual Analysis and Design’, Conference paper (text), Atlanta, US|
|Dominic Furniss, Jonathan Back, Ann Blandford||Resilience in Emergency Medical Dispatch: Big R and little r||2010||Workshop on Interactive Systems in Healthcare (with CHI2010), Conference paper (text), Atlanta, US|
|Ann Blandford, George Buchanan, Paul Curzon, Dominic Furniss, Harold Thimbleby||Who’s looking? Invisible problems with interactive medical devices||2010||Proceedings of the First International Workshop on Interactive Systems in Healthcare, Conference paper (text), US|
|Jonathan Back, Dominic Furniss, S Attfield, S Hassard, Ann Blandford||Exploring the Importance of Reflection in the Control Room||2009||CHI2009 Workshop on Designing for Reflection on Experience, Conference paper (text)|
|Ann Blandford, A Adams, Dominic Furniss||Understanding the Situated Use of Healthcare Technologies||2009||CHI workshop 'Evaluating new interactions in healthcare', Conference paper (text)|
|Ann Blandford, TRG Green, Dominic Furniss, S Makri||Evaluating system utility and conceptual fit using CASSM||2008||INT J HUM-COMPUT ST, Journal article|
|Jonathan Back, Dominic Furniss, M Hildebrandt, Ann Blandford||Resilience Markers for Safer Systems and Organisations||2008||Safecomp, Conference paper (text)|
|Dominic Furniss, Ann Blandford, Paul Curzon||Usability Work in Professional Website Design: Insights from Practitioners' Perspectives||2008||Chapter, London|
|Dominic Furniss, Ann Blandford, Paul Curzon||Usability evaluation methods in practice: Understanding the context in which they are embedded||2007||ACM International Conference Proceeding Series, Conference paper (text)|
|Jonathan Back, Dominic Furniss, Ann Blandford||Cognitive Resilience: Reflection-in-action and on-action||2007||Conference paper (text), Linköpings, Sweden|
|Dominic Furniss, Ann Blandford, Paul Curzon||Resilience in Usability Consultancy Practice: the case for a positive resonance model||2007||Conference paper (text), Linköpings, Sweden|
|Dominic Furniss, Ann Blandford||Understanding Emergency Medical Dispatch in terms of Distributed Cognition: a case study||2006||Ergonomics, Journal article|
|Ann Blandford, Dominic Furniss||DiCoT: a methodology for applying Distributed Cognition to the design of team working systems||2006||Interactive Systems: Design, Specification, and Verification: 12th International Workshop, DSVIS 2005, Newcastle upon Tyne, UK, July 13-15, 2005: Revised Papers, Conference paper (text), Heidelberg, Germany|
|Dominic Furniss, A Dix, C Ponsard, GQ Zhang||Outdated ideas of the design process and the future of formal models/methods/notations||2006||Conference paper (text), Heidelberg, Germany|
|H Sharp, H Robinson, J Segal, Dominic Furniss||The Role of Story Cards and the Wall in XP teams: a distributed cognition perspective||2006||Conference paper (text), Washington, DC, USA|
|Dominic Furniss||Beyond Problem Identification: Valuing methods in a ‘system of usability practice’||N/A||Thesis / Dissertation|
|Dominic Furniss||Codifying Distributed Cognition: A Case Study of Emergency Medical Dispatch||N/A||Thesis / Dissertation|
|Ann Blandford, S Keith, R Butterworth, B Fields, Dominic Furniss||Disrupting digital library development with scenario informed design||N/A||Interacting with Computers, Journal article|
|I Iacovides, Anna Cox, Dominic Furniss, C Myketiak||Exploring empathy through sobering persuasive technologies: “No breaks! Where are you going missy?”||N/A||Performance, Demonstration presented at the 2014 BCS Conference on Human-Computer Interaction (BCS-HCI 2014), Southport, UK|
|Ann Blandford, Dominic Furniss, Chris Vincent||Patient safety and interactive medical devices: Realigning work as imagined and work as done||N/A||Clinical Risk, Journal article|
|Dominic Furniss||Fieldwork for Healthcare: Guidance for Investigating Human Factors in Computing Systems||N/A||Book|
|M Sujan, Dominic Furniss||Organisational Reporting and Learning Systems: Innovating Inside and Outside of the Box||N/A||Clinical Risk, Journal article|
|Dominic Furniss, Ann Blandford, A Mayer||The Wrong Trousers: Misattributing medical device issues to the wrong part of the sociotechnical system||N/A||Conference paper (text), CHI 2014 workshop: HCI Research in Healthcare: Using Theory from Evidence to Practice|