Online vs. Offline: Implications for Work Identity

in Between the lines: Reevaluating the Online/Offline Binary: A workshop at CHI'15, Conference paper (text), Seoul, Korea


In our always-connected society, being 'online' can
mean being constantly available to assume any of our
many daily roles, such as parent, colleague, etc. that
reflect our work or personal identity. In this paper we
frame the concept of online/offline using work-home
boundary theory, discussing the implications of being
constantly connected with our work identity for
wellbeing and health. We present existing legislation,
policies and guidelines that can help regulate when a
worker is expected to be available (i.e. assume his/her
work identity) and suggest a set of research questions
that the HCI community could usefully address to help
inform the creation of company policies and guidelines
that reflect workers' personal and professional
boundary preferences.