Theories behind UX research and how they are used in practice

Marianna Obrist, V Roto, ELC Law, K Väänänen-Vainio-Mattila, A Vermeeren, E Buie
in Conference on Human Factors in Computing Systems - Proceedings, Conference paper (text)

Abstract

At CHI2011 we organized a SIG session asking the question "What theoretical roots do we build on, if any, in UX research?" Overall, 122 single items from about 70 participants were collected, which corroborates the relevance of and interest in this topic. Whilst the theoretical foundations for UX research are not yet established, those responses can serve as candidate resources for setting the theoretical directions. A primary conclusion from the SIG discussion is that the CHI community needs theories in UX research and practice. A major contribution of the workshop will be to clarify the applicability and transferability of different theories, theoretical foundations, concepts in informing UX design and evaluation in both research and practice. In particular we will look into theories that have already been applied in practice. © 2012 Authors.