UX research: What theoretical roots do we build on - If any?

Marianna Obrist, V Roto, ELC Law, A Vermeeren, K Väänänen-Vainio-Mattila, K Kuutti
in Conference on Human Factors in Computing Systems - Proceedings, Conference paper (text)

Abstract

User Experience (UX) research focusing on the emotional and experiential aspects of system usage is of highly recognized relevance for the CHI community. A lot of work has been conducted with different goals: investigating a common definition and understanding of UX, creating appropriate concepts, frameworks and models for supporting design and development processes, and developing methods and techniques for evaluating UX. However, there is still a lack of in-depth discussions on the theoretical roots and foundations for all of these UX activities in academia and industry. In this SIG we will explore the state of the art in the theory of UX research in order to lay the fundament for further advancements of the UX field. We will also discuss how the theoretical viewpoints can benefit, and be influenced by the UX practitioners' work.